Quality Control

Reports to: Data Manager
Job Status: Start date range based on region
Location: Phoenix
Compensation: Hourly: $25-$28 per hour

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Why This Role Matters

Quality Control is essential to protecting our communities, our organization, and the integrity of the civic engagement work we do. The QC Specialist ensures that every voter registration form, canvasser report, and data submission is accurate, complete, compliant, and handled with care.

Your work directly impacts voter trust, legal compliance, and the success of field programs across Arizona. When quality is consistent, our teams can better mobilize voters, maintain regulatory compliance, and strengthen our long-term organizing power.

Position Overview

The Quality Control (QC) Specialist ensures accuracy, compliance, and consistency in all voter registration forms, canvassing outputs, and related program documentation. This role works closely with field teams, data staff, and program managers to identify errors, strengthen processes, and ensure that submissions meet state legal standards and organizational expectations.

The ideal candidate is detail-oriented, organized, solution-focused, and comfortable working with both paper and digital data systems. No formal degree is required—strong judgment, accuracy, and accountability are most important.

Key Outcomes for Success

A successful QC Specialist consistently:

Ensures accuracy and completeness of all registrations, reports, and documentation.
Identifies trends, gaps, or recurring issues and communicates them quickly to field leadership.
Supports state compliance by ensuring all submissions meet legal and organizational requirements.
Improves quality and reduces errors over time through clear communication and process recommendations.
Maintains reliable records that inform decision-making, training opportunities, and strategy adjustments.
Builds trust with field teams by offering supportive, solutions-focused feedback.

Core Responsibilities

Quality Review & Compliance

Review voter registration forms, canvasser reports, and related documents to ensure accuracy, completeness, and compliance with state requirements.
Identify discrepancies or missing information and communicate necessary corrections to field teams.
Ensure documentation is properly prepared for data entry and legal submission.

Data Integrity & Reporting

Maintain organized, accurate logs of all QC activity.
Analyze data to identify error patterns, training needs, or procedural issues.
Prepare regular QC summaries or reports for management.

Process Improvement & Support

Collaborate with field teams to address quality concerns and support corrective action.
Recommend improvements to systems, workflows, and training materials to reduce errors and increase efficiency.
Participate in meetings to align on quality expectations and changes in state or organizational requirements.

Team Collaboration

Communicate with field staff, leads, and data teams in a respectful, supportive, and solutions-oriented manner.
Help foster a culture of quality, accountability, and compliance across the organization.
Provide feedback that improves overall program integrity and voter trust.

Qualifications

We welcome applicants with diverse experiences—including customer service, administrative support, field work, or data entry backgrounds. A college degree is not required.

Required

Ability to maintain accuracy while reviewing large volumes of materials.
Strong attention to detail and the ability to detect errors or inconsistencies.
Basic proficiency with digital tools such as Google Workspace, Excel/Sheets, and email platforms.
Strong written and verbal communication skills.
Ability to handle confidential information responsibly.
Comfort working independently and collaboratively.
Reliable organizational and time-management skills.

Preferred, Not Required

Experience with data entry, quality assurance, or compliance work.
Familiarity with voter registration processes, data systems, or field reporting tools.
Experience supporting fast-paced, mission-driven work environments.

Key Competencies

Attention to Detail: Ensures accuracy and consistency in all reviewed materials.
Problem-Solving: Identifies issues and recommends practical, timely solutions.
Communication: Clearly communicates findings and supports team understanding.
Accountability: Upholds high standards for compliance and integrity.
Adaptability: Able to adjust to shifting priorities during busy field cycles.

We do not accept walk-in or hand-delivered application materials or applicant calls regarding open, pending, or closed positions.

All employment is decided on the basis of qualifications, merit, and business need. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. VFS may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Equal employment opportunity and having a diverse staff are fundamental principles at VFS, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.